ATLANTA, GA – Whether your company manages a few retail units or a thousand real estate locations, your ability to access critical work flow information quickly is key to not only keeping your sanity, but also avoiding the costly waste of precious time and company dollars.

The constant pressure of trying to stay on top of store-level issues and projects, combined with the confusion of trying to accurately ascertain their progress, has plagued property management, legal, and auditing professionals for years. Now there's a quick, convenient solution for this nagging communication problem: a service request module in the web-based REport ms lease management software offered by Property Works of Decatur, GA.

Property Works manager Karla Bushaw explained that "the benefits of the service request module can easily be measured in time and money. You have one readily accessible place where your entire team goes to find all the critical information they need to deal with a property administration issue. They can then implement the necessary procedure immediately, thus avoiding operational delays and loss of operational store hours while still adhering to the terms of the lease."

This real-time work flow tracking has helped bridge the communications gap between headquarters, on-site staff, and third party service providers when it comes to keeping track of who's taking care of what-along with when, where, and how they're doing so. It also ensures that the myriad of details and lease requirements are captured and available to all team members. This readily accessible flow of information improves productivity while safeguarding the tenant.

Property Works made the service request module available to their clients without an additional service fee. Karla explained that "as with all our system enhancements, once we release a new module or upgrade, it's available to all our clients if they want it. They can elect to have it turned on or off to customize REport ms for their specific needs and uses."

Headquartered in Decatur, Georgia, Property Works is an industry leader in technology for the small to mid-size real estate portfolio management arena. With over 4,500 global properties representing more than 20 different national brands, clients include Pep Boys; LA Fitness; McCormick and Schmick's; and Tommy Bahama. Founded in 1996, Property Works is staffed with a team of real estate industry veterans with real-world lease management expertise.

For more information or a product demonstration contact:

Karla M. Bushaw
Phone: 678.461.0004 o Fax: 678.277.9045
kbushaw@propertyworks.com